RESUME

Skills

Results-driven professional, offering extensive expertise in resolving critical issues, developing and implementing sound policies and efficient procedures to support large organizations. Astute at providing strategic program leadership and project management oversight, while ensuring compliance of management activities across all levels of an organization.

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Known for executing innovative and insightful solutions on complex problems. Highly recognized professional with a big-picture vision, dynamic direction, and tenacity to make high-stake decisions through experienced backed judgment, strong work ethic, and irreproachable integrity.

Program/Project Management

Strategic Planning

Continuous Integration/Continuous Delivery

DevOps

Strategic Communications

Enterprise Configuration Management (ECM)

Systems Development Life Cycle (SDLC)

Information Technology Infrastructure Library

(ITIL)

Change Management

Workforce Development

Agile Development

Policy Development

Process Improvement

Certifications

Deputy Chief Information Officer, United States International Development Finance Corporation

2020 - Present​

• Currently serving in the role of Deputy CIO where I manage a staff of seven federal employees, and 50-75 contractors with an IT budget of $25 Million. Highlights of achievements:

• Identified significant gaps in currency and centralization of IT policies and procedures; justified through a business case the need for professional services to assist in establishing a current, centralized library of documented IT policies and procedures.

• Drafted the OIT Strategic plan (FY20-21)

• Moving organization from waterfall style application development efforts to a more streamlined agile, devopsec framework - stood up a new active program management office (APMO).

• Identified gaps in federal workforce IT competencies and justified the hiring of two additional federal employees and submitted proposal for organization realignment to HR.

• Identified gaps in the IT acquisition processes; no product/project intake processes established; no architectural review or security reviews in place; working to strengthen the COR oversight processes and role.

• Instituted project charters to establish up front with customer base the requirements, scope and “Definition of Done” to help ensure projects stay on course.

• Developed service desk service level agreements (SLA’s) and instituted weekly reporting to management.

• Drafted several requests for proposals, statements of work and personal service contracts to acquire IT personnel and services filling critical needs.

• Streamlined change management process by eliminating redundant approval steps.

Project Management Professional 

FAC PPM Level 3

FAC COR Level 3

Chief Information Officer (National Def Univ.)

ITIL Foundations v.3

Scrum Master

Scrum Product Owner

SANS Security

Myers Briggs 

Awards & Recognition

Excellence in Government Fellow

Department of Commerce Bronze Award

SECNAV Navy Meritorious Civilian Award

Outstanding performance ratings while civil servant.

Promoted Meritoriously to Sergeant, USMC

Promoted Meritoriously to Corporal, USMC

Selected to serve on Commandants Personal Staff, USMC

Deputy Director,IT Acquisition, Program & Planning United States Patent & Trademark Office

​2016 - 2020

• Stood up the first ever Business Analyst organization under the Deputy Commissioner for Trademark Administration. Defined this organizations mission and hired to it (10 govt FTE’s and 3 CTR’s). This group’s function is to identify and document business IT requirements. This team’s success has been noted by the Department of Commerce (DOC) Inspector General’s (IG) Report dated 3-13-19 as well as documented as noteworthy in analysis performed by Ernst & Young and the Boston Consulting Group (2018/2019).

  • Developed/Documented the Trademark Requirements Gathering Process

  • Implemented the prototype/customer experience concept into large system requirements gathering process (eFile) 

  • Raised user story quality from 60% to 99% in CA Agile Central

  • Documented business workflow where previously none existed

Director, System Configuration and Automation Delivery Division United States Patent & Trademark Office, Chief Information Office​

​2008 - 2016

Successfully led the development of a Continuous Integration/Continuous Delivery Platform built upon Open Source products; Nexus, Subversion, Jenkins and Sonar. This CICM platform implementation was a capital planning investment effort budgeted over $5M to be executed over 3 years; I successfully delivered it in 2 years and under budget.

Led our agency from a manual software build process to an automated one in less than a year:

• Average automated builds per week - 500

• Build time < 15 minutes, includes unit tests and static code analysis

• One-button application deployment time 2 - 10 minutes to all deployment target servers, with validation, including hybrid cloud deploys

• Initial notification to deployment time less than 50 minutes to multiple environments (FQT and PVT)

• 10 projects performing auto deploys

• 31 projects performing auto builds

Responsible for the management and direction of the Division which oversees all CM governance, processes and policies.

Proactively manage a government staff of 7 Sr. Technologists; contractor staff of 20+; an annual O&M budget of $7M and an annual project budget of $7M.

Branch Head, Enterprise Transformation Department of Navy Chief Information Officer (DCNO IT/Communications & Networks (N6))

​2006 - 2008

Served as the Branch Head for Enterprise Initiatives, for the Navy CIO. In that role, I was responsible for identifying savings and efficiencies in Navy IT investments and business processes. In this position I analyzed IT needs, established priorities, conducted and implemented feasibility studies, risk and cost-benefit analyses, which allowed me the ability to make sound recommendations to leadership in the areas of emergent technologies, cost savings, process efficiencies, and policy and governance requirements.

Management Analyst Deputy Assistant Secretary of Navy (DASN IS&A)​

​2003 - 2006

Served as the Information Systems Security Officer (ISSO) for the Department of the Navy Base Realignment and Closure (BRAC) Information Transfer System (DONBITS). Responsible for system implementation, ensuring administration was performed properly and security safeguards were in accordance with Department of Navy (DON) policy and audit requirements as governed by the Naval Audit Service (NAS).

Sr. Program Manager CACI. Department of Navy Chief Information Office

​2001 - 2003

Supported the DON Chief Information Office (DON CIO) in developing, coordinating, and updating the IM/IT/KM workforce strategic plan. Participated in Integrated Product/Process Teams and Working Groups in the definition and pursuit of enterprise-wide goals and objectives pertaining to the DON IM/IT/KM workforce.

Sergeant United States Marine Corps.

​1995 - 2001

Managed the Executive Operations fund for the Commandant of the Marine Corps (CMC's); ensuring his personal expenditures fell within DoD regulations and were obligated in a timely, accurate manner into the Defense Finance Accounting System (DFAS SABRS).

Assisted in the planning and execution of CMC domestic and foreign travel; often working with embassy liaisons and foreign military officials establishing trip guidance and itineraries. Coordinated numerous meetings, conferences, policy staff talks, and social events attended by senior U.S. officials, foreign dignitaries, and naval attaches.

George Washington University.

​Graduated 2003 - M.A. Education & Human Development

National Defense University

​Graduated 2008 - Chief Information Officer Certificate

Park University

​Graduated 1998 - B.S. Social Psychology